Who I am
Ellie Kis is EK Movement, a provider of physiotherapy and online coaching services. My website address is: https://ekmovement.com.
Contact Forms
When you contact me via the forms on my site, I collect the information you provide, such as your name, email address, phone number, and the content of your message. This data is used solely for customer service purposes, to respond to your enquiries, and to manage appointment bookings.
Client Records
Cookies
My website uses cookies to improve your browsing experience and ensure the website functions correctly.
These may include:
- Essential Cookies: Necessary for the website to function.
- Analytics Cookies: I may use anonymous analytics to understand how visitors interact with my site (e.g., page views).
You can choose to disable cookies through your browser settings, though this may affect some website functionality.
Embedded content from other websites
Articles or sections on this site may include embedded content (e.g., videos, Instagram feeds, images).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who I share your data with
I respect your privacy and do not sell or share your personal data with third parties for marketing purposes.
Your data may be shared only in the following circumstances:
- Medical Necessity: With your consent, I may share relevant medical information with other healthcare professionals (e.g., GPs, consultants) to coordinate your care.
- Insurance Providers: If you are claiming treatment through private health insurance, I may need to share appointment details with your provider.
- Legal Requirements: If required by law to do so.
How long I retain your data
Enquiries: Contact form submissions are kept for as long as necessary to resolve your enquiry or for customer service records.
Medical Records: As a healthcare provider, I am legally required to retain physiotherapy medical records for a minimum period (typically 8 years after the last treatment for adults) in compliance with UK health regulations and Chartered Society of Physiotherapy (CSP) guidelines.
What rights you have over your data
If you have contacted me or are a client, you have rights under data protection laws (GDPR), including:
- The right to request a copy of the personal data I hold about you.
- The right to request that I correct any inaccuracies in your data.
- The right to request the deletion of your personal data (excluding medical records I am obliged to keep for legal/administrative purposes).
Where your data is sent
Visitor messages submitted through my contact forms may be checked through an automated spam detection service. Emails are processed via secure email servers.
Contact Information
For any privacy-specific concerns, please contact Ellie Kis at ellie@ekmovement.com